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© 2019 by Ragtrade Clothing Co

Customer Care

We'd love to hear from you! Please take a moment to review our Frequently Asked Questions below, and feel free to contact us using the form below.

Do you have questions about Sizing & Fit? If so, please include the garment name and the following measurements: bust, waist, hip, height, and (optional) weight.

FAQ

SHIPPING

Processing time

The time we need to prepare an order for shipping varies. For details, see individual items.

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. We are not responsible for delays due to customs.

RETURNS & EXCHANGES
We gladly accept returns and exchanges

Contact us within: 7 days of delivery

Ship items back within: 14 days of delivery

We don't accept cancellations

But please contact us if you have any problems with your order.

The following items can't be returned or exchanged

Because of the nature of these items, unless they arrive damaged or defective, we can't accept returns for:

  • Custom or personalised orders

  • Items on sale

Conditions of return

Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.